Join Old Mutual as an MFC Administrator in Port Elizabeth
Old Mutual is a leading financial services provider committed to driving growth and fostering talent in Africa. We are currently seeking a dedicated MFC Administrator for a 9–month fixed-term contract in Port Elizabeth. This role is ideal for a skilled administrator looking to contribute to a dynamic and goal-driven environment.
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Job Overview
As an MFC Administrator, you will provide administrative support within a processing environment, ensuring efficiency, compliance, and excellence in service delivery. You will work autonomously to meet daily operational objectives while maintaining high standards of accuracy and productivity.
Key Responsibilities
1. Documentation Processing and Administration
- Execute daily administrative tasks, ensuring compliance with service-level agreements (SLAs).
- Process documentation in accordance with standardized policies and procedures.
- Maintain accurate records and organize documents systematically.
- Ensure that all administrative operations align with company protocols and quality standards.
2. Customer Support and Internal Liaison
- Serve as an indirect point of contact for customers and intermediaries by providing essential administrative assistance.
- Respond to immediate administrative queries and requests efficiently.
- Liaise with internal teams to streamline workflow and optimize productivity.
3. Quality Control and Compliance
- Perform quality checks to ensure accuracy and consistency in documentation.
- Adhere strictly to internal policies and regulatory requirements.
- Implement best practices in documentation and workflow management.
4. Operational Support and Data Management
- Utilize standard office software to compile reports, draft memos, and organize data.
- Assist in the management of departmental databases to maintain up–to-date records.
- Extract, input, and analyze data for internal reporting and decision-making.
5. Work Scheduling and Coordination
- Plan and prioritize daily tasks to meet deadlines effectively.
- Coordinate with relevant departments for task allocation and workflow management.
- Adapt to dynamic work demands while ensuring consistent service delivery.
Essential Requirements
- Matric certificate or equivalent Recognition of Prior Learning (RPL).
- A minimum of 2 years of administrative experience in a similar role.
- Strong computer literacy, including proficiency in Microsoft Office Suite.
- Effective communication skills and the ability to collaborate within a team.
- Excellent organizational skills and a keen eye for detail and accuracy.
Key Skills and Competencies
- Adaptability – Ability to adjust to a fast-paced working environment.
- Communication Skills – Strong verbal and written communication.
- Problem-Solving – Ability to resolve administrative challenges efficiently.
- Data Management – Experience with maintaining and organizing digital records.
- Time Management – Prioritizing tasks to meet strict deadlines.
- Accountability – Taking ownership of tasks and ensuring timely completion.
Why Join Old Mutual?
- Opportunity to gain experience in a highly respected financial services provider.
- Exposure to a dynamic work environment with career development opportunities.
- Engage in meaningful work that contributes to the company’s operational success.
- Competitive salary package with potential for career progression.
Application Process
- Closing Date: 28 February 2025, 23:59
- Interested candidates should submit their applications online before the deadline.
- The appointment will be made in line with Old Mutual’s Employment Equity Plan.
Company Policy on COVID-19
Old Mutual strongly encourages employees to be fully vaccinated against COVID–19. As part of the recruitment process, prospective employees will be required to disclose their vaccination status.
