ADMINISTRATION CLERKJOBS

Comprehensive Guide to the Branch Administration Clerk Role at AVBOB

AVBOB, Africa’s largest mutual assurance society, offers a comprehensive range of funeral insurance and burial services. Established over a century ago, AVBOB has built a reputation for reliability and compassion, serving communities across South Africa with dedication and integrity.

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Position: Branch Administration Clerk

Location

  • Pretoria East, Gauteng, South Africa

Employment Type

  • Permanent

Application Closing Date

  • Not Specified

Salary

  • Market Related

Key Responsibilities : Administration Clerk

The Branch Administration Clerk plays a pivotal role in ensuring the smooth operation of AVBOB’s branch offices. The primary responsibilities include:

  1. Reception and Front Desk Management
    • Greeting Visitors: Serve as the first point of contact for clients and visitors, ensuring a warm and professional welcome.
    • Switchboard Operation: Efficiently handle incoming and outgoing calls, directing them to the appropriate personnel.
  2. Administrative Support
    • Typing and Documentation: Prepare correspondence, reports, and other documents as required.
    • Record Keeping: Maintain accurate and organized records, ensuring easy retrieval when necessary.
    • Data Entry and Scanning: Input data accurately into the system and scan documents for digital archiving.
  3. Client Services
    • Assisting Clients: Address client inquiries and provide information about AVBOB’s services.
    • Policy Administration: Assist clients with policy-related queries and processes.
  4. Financial Administration
    • Petty Cash Handling: Manage petty cash transactions, ensuring accurate record-keeping and adherence to financial protocols.
  5. General Office Duties
    • Office Maintenance: Ensure the office environment is tidy and well-organized.
    • Supply Management: Monitor and order office supplies to ensure availability.

Qualifications and Requirements : Administration Clerk

To be considered for the Branch Administration Clerk position, candidates should meet the following criteria:

  • Educational Qualification: Grade 12 (Matric) certificate.
  • Experience: 12 years of relevant office administration experience is advantageous.
  • Computer Proficiency: Competency in MS Office applications, including Word and Excel.
  • Language Skills: Proficiency in English, both written and verbal.
  • Personal Attributes:
    • Strong organizational and administrative skills.
    • Excellent interpersonal and communication abilities.
    • Effective time management and multitasking skills.

Application Process

Interested candidates are invited to apply online through AVBOB’s official careers portal. Ensure that all sections of the application are completed accurately and that any required documents are attached.

Career Advancement Opportunities

AVBOB is committed to the professional growth of its employees. Branch Administration Clerks have access to various training programs and may pursue career advancement within the organization, potentially moving into senior administrative roles or specialized departments.

Conclusion

The Branch Administration Clerk position at AVBOB offers a dynamic and supportive work environment, with opportunities for personal and professional development. This role is integral to maintaining the high standards of service that AVBOB is known for, ensuring that clients receive exceptional support and care.

For more information on AVBOB and its services, visit the official AVBOB website.

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